In a large company with numerous projects and team members, it was challenging to assign each professional to a role that matched their skill set, as well as to efficiently centralize and distribute knowledge and expertise across the organization.

In addition to the inherent challenges of running a canine rescue nonprofit, the pandemic made it necessary to digitize part of the process and determine the most effective way to select the best adoption candidates.

A experiência de autoatendimento sofria com totens mal posicionados, interface pouco intuitiva e cenários de atendimento variados. Após visitas às unidades e mapeamento dos fluxos, redesenhamos a jornada para torná-la mais clara e eficiente.

Redesign de plataforma de previdência privada, com foco em fluxos, componentes reutilizáveis e estruturação de style guide robusto.